Sales Portal Administrator managing all referral portal platforms for VitalCaring Group. Leading data - driven approaches in healthcare service operations and support.
About the role
- Internship position at 1Nebula, offering operational support in cloud technology services for clients. Focused on continuous learning and collaboration within a dynamic team environment.
Responsibilities
- Operational support to clients e.g. data bundle management, doing SIM swops and upgrades, Soft locks etc.
- Continuous integrity checks on the Client’s environment to ensure accuracy.
- Monitoring of client mailboxes and attending to user queries and escalations daily.
- Continuously track, forecast, and report on usage in the client's environment to prevent excessive cost on the account.
- Maintain and update client’s Baseline report.
- Create and do quality and integrity checks on reports for the client within the required timeframe.
- Audit and quality check service provider monthly data.
- Provide inputs into monthly presentations within client environments.
- Analyze and assist in the resolution of client queries and requests through defined processes.
- Document business processes in accordance with the standards of both the client and Nebula.
- Attend weekly client and service provider engagements and ensure Adhoc requests are attended to accordingly.
- The position would require periodic after-hours and weekend stand-by support.
Requirements
- Hold a relevant 3-year tertiary qualification.
- Excellent Excel skills (Comfortable with using VLookUp formulas and constructing Pivot Tables will be advantageous).
- Required to travel to and from the client's premises from time to time.
- Excellent communication skills and comfortable with using office 365 applications.
- Presentation software experience (Eg. Powerpoint, Presi, Canva) will be advantageous.
- Having a valid driver's license or own transport will be advantageous.
- You are driven and passionate about excellent client services.
- You are creative and innovative in your thinking and willing to learn new skills.
- You take the initiative and can collaborate with various teams to get the job done.
- You enjoy automation and thinking outside the box.
- You work hard and play hard with epic MS teams backgrounds for Friday Fun-day check-ins.
Benefits
- Flexible working hours.
- Access to our Wellbeing program and services – we believe in work/life balance being of utmost importance!
- Give back by participating in our Culture and Social Responsibility initiatives.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
IT Netzwerk Administrator managing and optimizing hybrid IT infrastructure for Contipark. Developing software solutions, maintaining security standards, and coordinating technical projects.
Microsoft 365 Administrator responsible for system operations and user management at Fagus - GreCon. Collaborating on security policies and technical documentation within the IT infrastructure.
IT - Systemadministrator ensuring stable operation of IT systems at easycosmetic. Actively develop IT infrastructure with a focus on automation and system efficiency.
Treasury Administration Supervisor leading an operational servicing team supporting day - to - day treasury operations for ETFs and mutual funds. Responsibilities include reviewing calculations and collaborating with fund administrators.
Warranty and Technical Administrator ensuring accurate processing of warranty records at Finning. Supporting the technical team with administration tasks and customer inquiries.
Patent Administrator role at Novagraaf handling correspondence and legal tasks in a hybrid work environment. Requires legal training and proficiency in French and English.
Head of Corporate Administration at Titan Wealth overseeing national delivery of corporate administration services. Leading teams to ensure compliance and high - quality service delivery for corporate clients and members.
MM
Director managing Digital State & Administration at moysies & partners. Leading strategies for governmental digital transformations in the public sector.
IT Allrounder/Suppoter für eine internationale Wirtschaftskanzlei mit Verantwortung für IT - Support und Projekte in München. Enge Zusammenarbeit mit internationalem Team und Unterstützung bei komplexen IT - Anfragen.