Onsite Retail Sales Consultant

Posted 46 minutes ago

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About the role

  • Retail Sales Consultant providing customer service and evaluating product needs in a Comcast retail location. Working in a dynamic environment with competitive products and services.

Responsibilities

  • Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations
  • Providing outstanding customer service with all customer interactions
  • Helping customers interpret and clarify their account statements and pay their bills in the store
  • Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests
  • Providing expert-level understanding and for customers and Comcast products and services
  • Maintaining detailed sales product knowledge, including competitive information
  • Contributing to a fun and competitive environment

Requirements

  • High School Diploma or equivalent
  • Generally requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed
  • Ability to work in alternate stores outside of the home base store
  • Regular, consistent, and punctual attendance
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Benefits

  • Medical, Dental, and Vision coverage
  • Comcast XFINITY courtesy services
  • Discount tickets to our Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement of up to $8,000
  • Paid Time Off
  • 401K Savings Plan – with up to 6% dollar-to-dollar matching

Job title

Retail Sales Consultant

Job type

Experience level

JuniorMid level

Salary

$19 per hour

Degree requirement

High School Diploma

Location requirements

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