Not provided.
About the role
- Sales and collections administrator responsible for managing client accounts and ensuring timely payments. Hybrid position based in Montreal, combining finance and sales tasks.
Responsibilities
- Manage customer accounts, including reviewing delinquent accounts, monitoring overdue payments, and identifying collection risks.
- Proactively communicate with customers to notify them of delays, propose or negotiate payment arrangements, resolve issues related to outstanding balances, and respond to inquiries.
- Ensure diligent tracking of payments, update records, and produce required reports (overdue accounts, payments received, collection follow-ups).
- Collect payments and record them in SAP (credit card, bank transfer, Interac, cheque deposit).
- Perform invoicing and manage return credits as needed.
Requirements
- Diploma or degree in administration, accounting, business, or a related field.
- Experience in customer service, sales administration, collections, or accounts receivable.
- Proficiency with computer tools (Microsoft Office Suite, SAP, CRM).
- Bilingualism required (French/English).
Benefits
- N/A
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