About the role

  • Administrator in Uhrmacherei handling warranty and repair cases for a leading omnichannel jeweler. Focusing on customer communication and managing service software tasks with precision.

Responsibilities

  • Accepting and processing warranty and repair cases (visual and quality inspection)
  • Telephone communication/consultation with customers
  • Preparing and following up on cost estimates
  • Entering and managing warranty and repair cases in the Christ Repair Service software
  • Final quality control of warranty and repair cases

Requirements

  • Preferably a watchmaker or a similar background
  • Enjoy working with customers and IT systems
  • Independent and meticulous working style
  • Strong communication skills and a service-oriented approach when speaking with customers
  • Team player with a strong willingness to learn

Benefits

  • Bike leasing for your desired bicycle: stay mobile and environmentally conscious with our bike leasing program — perfect for commuters and recreational cyclists.
  • Diverse training opportunities: take advantage of our extensive e-learning and training programs to continuously develop your skills.
  • Attractive discounts on our assortment: receive special conditions on our unique jewelry and watch collections — an exclusive benefit for our team.
  • Corporate benefits: secure great discounts and special offers from a wide range of partner companies.
  • Flexible working time models: our flexible scheduling options allow you to optimally balance work and personal life and support compatibility between work and family.

Job title

Service Administrator – Watchmaking

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job