Account Director leading customer engagement initiatives at Havas CX Helia. Collaborating with teams to inspire clients and deliver creative solutions in the UK market.
Responsibilities
Understanding the end customer is critical
Inspire colleagues and clients when talking about creative and data
Take the complex and make it simple for clients by building a compelling narrative
Ensure delivery of all projects on time, to budget
Develop creative briefs and technical requirements
Contribute to and deliver towards Client Development Plan
Requirements
Strong eye for creative as well as a fundamental appreciation for how data and insight can help
Naturally strong leader
High standards for yourself and your team with relentless attention to detail
Responsible for ensuring you and your team delivers all projects on time, to budget whilst maintaining client satisfaction
Highly adept at developing creative briefs as well as technical requirements
Seen by the client and the agency as both authoritative and knowledgeable of the clients’ business, strategy and market sector
Acts as an escalation point on all workload priorities
Responsible for owning and developing key (senior) client relationships
Comfortable working on strategic initiatives as well as day to day delivery of BAU
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