Business Banking Relationship Manager at Eastern Bank developing relationships with small businesses. Responsible for selling bank products and managing customer portfolios effectively.
About the role
- Sales Account Manager managing SLED accounts for Emergent, supporting Red Hat solutions. Driving customer engagement and sales across Central, Mountain West, and Southeast regions.
Responsibilities
- Identify, qualify, and close net new logo opportunities across the assigned region.
- Expand existing accounts through structured account planning, relationship mapping, and multi-year growth strategies.
- Maintain accurate pipeline forecasting and activity tracking within CRM systems.
- Lead consultative sales engagements with IT executives, departmental leaders, procurement officials, and technical stakeholders.
- Effectively position Red Hat solutions such as operating systems, automation, container platforms, middleware, and emerging AI technologies.
- Coordinate proofs of concept, pilots, workshops, and technical evaluations in partnership with Solutions Architects and engineering teams.
- Establish and maintain long-term, trusted-advisor relationships with key decision-makers across SLED accounts.
- Navigate state and local procurement frameworks, budget cycles, and competitive solicitation processes.
- Support RFP, RFQ, and other procurement responses in collaboration with Contracts and Operations teams.
- Partner with distribution and reseller ecosystem partners to structure deals, secure pricing, and align on go-to-market strategies.
- Support field marketing events, campaigns, and initiatives to generate pipeline and enhance account coverage.
- Attend customer meetings, industry conferences, on-site events, and Red Hat/Emergent field programs throughout the territory.
Requirements
- Bachelor's and/or equivalent work experience.
- 5+ years of successful B2B sales experience, preferably in enterprise software, cloud infrastructure, automation, or related technology domains.
- Demonstrated track record of meeting or exceeding annual revenue targets and quota objectives.
- Prior experience selling into State & Local Government and/or Education (SLED) accounts strongly preferred.
- Working knowledge of public sector procurement rules, contracting mechanisms, and budget cycles.
- Strong ability to present and communicate business value to CIOs, IT Directors, procurement teams, and project leadership.
- Experience leading consultative, value-based, or solution-oriented sales engagements.
- Proven ability to manage complex, long-cycle, multi-stakeholder sales processes.
- Excellent written and verbal communication skills with high attention to detail.
- Ability to collaborate effectively with cross-functional teams in a fast-paced environment.
- Proficiency with CRM systems (Salesforce strongly preferred) and standard business productivity tools.
Benefits
- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
- Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities, annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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