Public Relations Manager leading internal and external communications for PCA Group. Developing PR strategies and managing media relationships across beauty brands.
About the role
- Account Manager driving expansion revenue across RecordPoint's existing customer base in SaaS environment. Collaborating with Customer Experience to identify and close opportunities for compliance, security, and data governance.
Responsibilities
- Drive Expansion Revenue
- Own and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America
- Build and maintain a qualified expansion pipeline to consistently achieve quota
- Manage full sales cycles from discovery through negotiation and close
- Partner with CX to identify buying signals, whitespace, and risk indicators within existing accounts
- Execute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths
- Multithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)
- Develop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)
- Work with SEs to deliver compelling product demonstrations aligned to customer priorities
- Apply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy
- Maintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene
- Use sales intelligence and engagement tools to improve targeting and execution
- Work in lockstep with CX to balance relationship health with commercial outcomes
- Contribute market feedback to refine messaging, positioning, and GTM strategy
- Represent RecordPoint in customer-facing events as needed
Requirements
- 5+ years in B2B SaaS sales with a track record of closing ARR through upsell and cross-sell motions
- Demonstrated success owning expansion quotas (not just renewals or relationship management)
- Experience multithreading and building champions across new stakeholder groups
- Strong commercial judgment with the ability to navigate procurement, legal, and deal strategy independently
- Skilled in negotiation and closing complex enterprise deals
- Disciplined pipeline and forecast management with strong Salesforce hygiene
- Proficiency in MEDDPICC or similar qualification frameworks
- Familiarity with modern sales tools (e.g., Salesforce, Gong, LinkedIn Sales Navigator)
- Ability to translate technical concepts into clear business value
- Strong discovery, listening, and storytelling skills
- Experience building data-driven business cases
- Proactive, entrepreneurial, and highly collaborative
- Able to work effectively alongside CX without creating friction
- Curious, analytical, and outcomes-focused
Benefits
- Truly flexible work arrangements
- Generous paid parental leave
- 4 weeks annual leave
- Employee Share Options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Manager focusing on expansion revenue across existing customer bases in a SaaS company. Collaborating with CX to drive upsell and cross - sell opportunities in a hybrid work environment.
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