Key Account Manager managing Strategy & Analytics accounts for gocomo. Consulting, project management, and strategic positioning to drive business expansion.
About the role
- Account Manager focusing on expansion revenue across existing customer bases in a SaaS company. Collaborating with CX to drive upsell and cross-sell opportunities in a hybrid work environment.
Responsibilities
- Drive Expansion Revenue
- Own and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America
- Build and maintain a qualified expansion pipeline to consistently achieve quota
- Manage full sales cycles from discovery through negotiation and close
- Partner with CX to identify buying signals, whitespace, and risk indicators within existing accounts
- Execute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths
- Multithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)
- Develop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)
- Operate with Discipline
- Apply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy
- Maintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene
- Work in lockstep with CX to balance relationship health with commercial outcomes
Requirements
- 5+ years in B2B SaaS sales with a track record of closing ARR through upsell and cross-sell motions
- Demonstrated success owning expansion quotas (not just renewals or relationship management)
- Experience multithreading and building champions across new stakeholder groups
- Strong commercial judgment with the ability to navigate procurement, legal, and deal strategy independently
- Skilled in negotiation and closing complex enterprise deals
- Disciplined pipeline and forecast management with strong Salesforce hygiene
- Proficiency in MEDDPICC or similar qualification frameworks
- Familiarity with modern sales tools (e.g., Salesforce, Gong, LinkedIn Sales Navigator)
- Ability to translate technical concepts into clear business value
- Strong discovery, listening, and storytelling skills
- Experience building data-driven business cases
- Proactive, entrepreneurial, and highly collaborative
- Curious, analytical, and outcomes-focused
Benefits
- Flexible work arrangements
- Generous paid parental leave
- 4 weeks annual leave
- Employee Share Options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Manager supporting a portfolio of customers in environmental compliance, maintaining communication and ensuring timely data submission. Focus on customer relationships and data - driven problem - solving.
Account Manager II managing long - term client relationships within PNC's Treasury Management organization. Providing sales support and serving as a liaison between clients and operational units.
Customer Relations Partner Manager overseeing complaint resolutions and partner performance in the Americas region. Driving continued improvement and ensuring customer satisfaction across multiple channels and languages.
Junior Account Manager developing high - performing PPC campaigns for digital marketing. Onboarding clients and offering tailored solutions while thriving in a goal - oriented environment.
Onboard clients and develop high - performing PPC campaigns for their digital marketing needs. This Junior Account Manager role is hybrid and requires German and English language skills.
Relationship Manager managing customer portfolios and developing sales processes at Access Bank UK. Collaborating across teams in a dynamic international banking environment.
Personal Lines Account Manager role managing complex client accounts at King Risk Partners. Seeking driven individuals for a fast - paced environment in the insurance sector.
Account Manager partnering with Sales to manage shipper accounts for ADL. Developing relationships and managing operational execution in a hybrid role.
Vice President, Client Relationship Manager responsible for providing wealth management services at Lido Advisors. Collaborating with the Senior Wealth Manager to build client relationships and support investment strategies.