Account Manager intern contributing to customer relations, commercial connections, and cross - functional projects at Rue des Vignerons. Engaging with wine tourism and enhancing partner relations.
About the role
- Senior Manager leading Technical Account Management team at Red Hat in Japan. Overseeing customer needs, managing escalations, and driving team success in a technology-oriented environment.
Responsibilities
- Manage and lead a team of Technical Account Managers in Japan
- Provide mentorship, direction, and skill development to your team members to maximize engagement and develop deep technical and customer skills
- Provide input on strategies required to meet organizational goals and mentor for specific technical or process areas
- Closely working with APAC TAM Leadership Team and Japan Services Leadership Team for strategies and initiatives in the region
- Become a TAM champion for the sales team within the region and support TAM value proposition
- Engage with customers for delivering seamless renewals and growth
- Manage escalations in collaboration with local Sales and Services leaders and the Support Organization
- Foster cross-functional cooperation and collaboration to achieve a high level of customer satisfaction
- Participate in hiring processes and cultivate a pipeline of talented candidates
- Travel as necessary to visit customers and partners and attend conferences and other events if applicable
Requirements
- Experience in leading a team in a customer success, support engineering, or customer services organization in a technology-oriented environment
- Excellent interpersonal skills and ability to inspire, coach, and motivate team members
- Ability to translate strategic plans into communication and implementation plans; experience in guiding significant change management activities
- Ability to interact effectively and diplomatically throughout all levels of a company with associates with diverse backgrounds
- Excellent written and verbal communication skills in both Japanese and English
- Excellent critical thinking skills with the ability to make a timely decision
- Commitment to customer service and to providing the best customer experience possible
- Familiarity with Red Hat's portfolio of offerings and subscription business model
- Knowledge of open source software solutions and open source as a business model
- The ability and experience working in a matrix working environment
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Inclusion policies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Account Manager for Rue des Vignerons, enhancing relationships in the wine tourism sector. Focused on partner support, sales, and client satisfaction in Toulouse.
Key Account Manager responsible for sales to hospitals in NRW for a biotech startup. Driving the growth of innovative diagnostic solutions in critical situations.
Key Account Manager for Detechgene developing molecular rapid testing solutions and managing sales in NRW. Engaging with clinics to establish robust customer relationships and drive innovative diagnostics.
Sales position promoting Terumo Interventional Systems products to Interventional Radiologists and Cardiologists. Responsible for achieving sales revenue targets and developing customer relationships.
Gerente de Parcerias na Dotz, responsável pela gestão de relações estratégicas para produtos financeiros. Focado em crescimento sustentável e inovação nas ofertas financeiras.
Account Manager responsible for client relationships and project management at EnergyBBDO agency. Leading communication strategies and ensuring project delivery aligned with client goals.
Key Account Manager responsible for marketing tasks for Autosprint, a Swiss mobility magazine. Engaging with clients, expanding market partnerships, and collaborating with editorial staff.
Account Manager for State Farm Agent maintaining customer relationships and driving agency growth. Responsible for policy reviews and overseeing customer issue resolutions.
Account Manager facilitating client relationships in forex and CFD trading. Primarily focused on providing personalized support and guidance to enhance client trading experiences.