Principal role in Fannie Mae's Structured Transactions team shaping business strategy and driving executions. Engage in sales, structuring, negotiation, and relationship building with multifamily owners and DUS lenders.
MG
Hybrid CRM Manager – €520 mini-job
Posted 5 hours ago
About the role
- CRM Manager managing user communications via WhatsApp and phone for MUVN. Planning and executing automated user retention campaigns in a hybrid working environment.
Responsibilities
- Communication with customers via WhatsApp and telephone
- Independent planning and execution of automated user retention campaigns across channels such as email, push, and in-app (OneSignal)
- Actively soliciting and collecting feedback
- Passing user feedback on to Support, Product Development and Marketing
- Supporting the improvement of processes and the user experience
- Close collaboration with Support and internal teams
- Contributing to the improvement of processes and user experience
Requirements
- Some experience in customer-facing roles, CRM or support
- Excellent spoken and written German
- Comfortable with phone calls (don’t worry, no cold-calling)
- Proactive and reliable working style
- Structured thinker with a strong sense of responsibility
- Interest in digital products, apps and startups
Benefits
- Flexible work arrangements: work when and where it suits you best
- Hybrid & remote work: flexibility is part of our program
- Team offsites: we achieve more together
- Free MUVN rides: there are no usage fees for you
- Corporate benefits: discounts at hundreds of online shops
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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