Hybrid role managing customer implementations and high - impact support at Clipboard, an Aussie EdTech startup. Lead onboarding and ensure customer satisfaction through effective project management and collaboration.
About the role
- Manager leading a Renewals Sales team contributing to Veeam's growth through coaching and strategy execution. Driving performance and fostering a positive team culture for sales success.
Responsibilities
- Leads a team of 4-10 Renewals Sales Representatives and/or Associate Managers driving overachievement and goals with coaching, performance management, engagement, and career development
- Coaches team members to improve their results
- Nurtures a positive team environment, in alignment with Veeam's Core Values
- Manages team performance against quotas and sales forecasts, executes operating plans, and ensures sales objectives are met
- Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
- Monitors daily activity of Renewals Sales Representatives, including sales activities and use of Veeam's customer relationship management system (Salesforce.com)
- Drives metrics regarding performance of renewal rates, prepaid maintenance, and upsell/cross-sell activities
- Collaborates with field sales employees on territory division of labor and sales execution
- Grows maintenance revenue through improving renewal practices
- Proactively monitors pipeline of expiring contracts to forecast renewal closure
- Handles customer and partner escalations
- Drives positive change in the department, looks to maximize the entire departments performance through analysis and process improvements
- Leads by example and mentors Managers and/or Associate Managers through sharing best practices from personal experience in a management role
- Has the responsibility to promote and maintain a positive organizational climate, based on trust, collaboration, mutual support, professionalism, and excellence orientation
- Building the Sales Team
- Creating a Culture of Trust
- Coaching the Sales Team, and/or Associate Managers that report to them
- Aligning and Executing Sales Strategy
- Delegation & Empowerment
- Motivating the Sales Team
- Guiding the Sales Transformation
- Building Customer Relationships
- Creating a Service Reputation
Requirements
- Bachelor’s Degree required
- English Advanced
- German Advanced
- Is required minimum of two (2) years of sales management or supervisory experience preferred;
- Demonstrated experience in building, training, managing, developing, and getting results from an inside sales team
- Skilled motivator with demonstrated ability to coach and develop sales staff to exceed targeted sales objectives and deliver high quality service to customers
- Ability to work in a semi-autonomous and fast-paced environment; must be a high-energy, motivated self-starter
- Proven track record of driving high volume, transactional sales along with more complex enterprise sales
- Ability to work well with all levels of people and teams in a matrix-organization structure, including to work with variety of leaders from different lines of business
- Ability to adapt to changes in roles and responsibilities
- Demonstrated negotiation skill
- Demonstrated work ethic and teamwork
Benefits
- 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental, maternity, and paternity leave
- Fully covered family medical plan, dental, rehab, and vaccinations
- Life, critical illness, and disability insurance
- Employer pension contribution via PPK
- Monthly Edenred allowance of 450 PLN for meals
- MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
- Up to 12 free therapy sessions annually, plus legal and financial advice
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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