Fraud prevention specialist in the Kyivstar Finance team analyzing suspicious activities and implementing solutions to minimize risks. Working with data and various IT systems to enhance processes.
About the role
- Customer Impact Enablement Manager at Multiverse implementing Customer Impact playbook. Leading training sessions and managing cross-functional projects to enhance productivity.
Responsibilities
- The Customer Impact Enablement Manager will partner with leadership to implement and iterate our Customer Impact playbook.
- You will be attached to key priorities for the GTM organisation, and own the delivery of enablement solutions to accelerate progress.
- You will be seen as a go-to person for execution support and skill development, leading training sessions and business change projects in equal measure.
- You will take responsibility for ensuring effective new hire onboarding, continuous knowledge and skill development, and managing cross-functional projects to improve overall productivity and efficiency.
Requirements
- Have a track record as a high-performing IC or leader in a hypergrowth Customer Success organisation.
- Can project manage through effective discovery, scoping, building and delivery of enablement programming aligned to organisational priorities.
- Can build senior and executive-level relationships through trust and competency
- Can elevate their thinking from ‘what does great look like?’ to ‘what’s the best way for somebody to learn and apply what great looks like?’
- Want to be part of a team where AI exploration is a default ingredient in every project
Benefits
- Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
- Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
- Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
- Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
- Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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