Customer Impact Enablement Manager at Multiverse implementing Customer Impact playbook. Leading training sessions and managing cross - functional projects to enhance productivity.
About the role
- Partner Enablement Manager at DeepL scaling partner ecosystem enablement programs and enabling internal GTM teams on partner collaboration. Joining a global AI company focused on language solutions.
Responsibilities
- Design, develop, and deliver comprehensive enablement programs for DeepL’s partner ecosystem
- Create enablement content spanning product knowledge, technical skills, tools/platforms, and business processes
- Build and maintain a scalable partner enablement curriculum
- Develop certification programs and learning paths tailored to different partner roles
- Contribute to the management of the new partner portal and LMS
- Ensure partners have access to up-to-date training materials
- Create and deliver executive-level reporting on partner performance
- Build trust and rapport with partners through exceptional verbal, written, and presentation skills
- Enable DeepL's GTM teams on partner ecosystem capabilities and co-selling strategies
- Collaborate with Partner, Marketing, Sales, Product, and Customer Success teams
Requirements
- 5-7 years of experience in enablement
- 4+ years in partner enablement, channel management, customer success, or related partner-facing roles
- Familiarity with SaaS business models and software industry partner ecosystems
- Learning Management Systems (LMS) and partner portal platform management (PRM)
- CRM software (Salesforce experience strongly preferred)
- Content development tools for creating training materials, videos, and documentation
- Experience with partner certification programs and competency frameworks
- Data analysis and reporting tools for measuring program effectiveness
Benefits
- Diverse and internationally distributed team
- Open communication, regular feedback
- Hybrid work, flexible hours
- Virtual Shares
- Regular in-person team events
- Monthly full-day hacking sessions
- 30 days of annual leave
- Competitive benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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