Hybrid Training Specialist

Posted 30 minutes ago

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About the role

  • Ensuring that all end users have the required training and support to get the most benefit from our Monitoring, Automation and Milking Intelligence solution
  • Carrying out the delivery of training and support making best use of the resources within our Animal Health team and our business partners
  • Travelling extensively across your territory area, working directly with our customers and key stakeholders
  • Driving awareness of our Animal Health Monitoring, Automation and Milking Intelligence technologies
  • Fault finding of hardware and software systems
  • Liaising, reporting and testing in conjunction with colleagues and our dealer network
  • Supporting the technical team in implementing hardware, firmware and software updates
  • Supporting sales team as required
  • Answering queries and supporting customers on the company user group Facebook page
  • Liaising with other companies to interface to drafting systems or software systems
  • Ensuring all end users, staff and business partners are aware of software improvements, new releases and new features
  • Attending shows, conferences, field days, training sessions and various sales promotion activities
  • Assisting the sales team with promotional activities when appropriate such as sales presentations to individual or groups of farmers and supporting dealers at field days and trade shows

Requirements

  • A strong understanding and passion for New Zealand agricultural industries
  • Strong relationship management skills and a customer-first approach
  • An ability to engage at various technical and operational levels
  • Able to assess the training needs and deliver tailored programs to suit customers' needs
  • Able to monitor and evaluate training programs effectiveness, success and ROI
  • Excellent communication skills – written and verbal
  • Excellent analytical skills
  • Ability to plan, multitask and manage time efficiently
  • Strong computer skills
  • Excellent record keeping skills
  • Full, current NZ driver’s license

Benefits

  • Permanent, full-time opportunity with excellent remuneration and benefits
  • Tools: TOT (tool of trade) e.g. Car, Laptop, iPad, etc will be provided
  • Work autonomously whilst being supported, encouraged and being part of a trusted, leading Global Animal Health organisation
  • Exposure to upskill and develop in your role
  • On call roster

Job title

Training Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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