Regional Training Specialist training and educating customers on Hydrafacial devices in Detroit and Cleveland regions. Collaborating with Training & Education and Marketing teams for enhanced product awareness and utilization.
About the role
- As a SenseHub Dairy Training Specialist, ensure customer training and support in using monitoring solutions. Join a global leader in animal health technology for a rewarding experience.
Responsibilities
- Ensuring that all end users have the required training and support to get the most benefit from our Monitoring, Automation and Milking Intelligence solution
- Carrying out the delivery of training and support making best use of the resources within our Animal Health team and our business partners
- Travelling extensively across your territory area, working directly with our customers and key stakeholders
- Driving awareness of our Animal Health Monitoring, Automation and Milking Intelligence technologies
- Fault finding of hardware and software systems
- Liaising, reporting and testing in conjunction with colleagues and our dealer network
- Supporting the technical team in implementing hardware, firmware and software updates
- Supporting sales team as required
- Answering queries and supporting customers on the company user group Facebook page
- Liaising with other companies to interface to drafting systems or software systems
- Ensuring all end users, staff and business partners are aware of software improvements, new releases and new features
- Attending shows, conferences, field days, training sessions and various sales promotion activities
- Assisting the sales team with promotional activities when appropriate such as sales presentations to individual or groups of farmers and supporting dealers at field days and trade shows
Requirements
- A strong understanding and passion for New Zealand agricultural industries
- Strong relationship management skills and a customer-first approach
- An ability to engage at various technical and operational levels
- Able to assess the training needs and deliver tailored programs to suit customers' needs
- Able to monitor and evaluate training programs effectiveness, success and ROI
- Excellent communication skills – written and verbal
- Excellent analytical skills
- Ability to plan, multitask and manage time efficiently
- Strong computer skills
- Excellent record keeping skills
- Full, current NZ driver’s license
Benefits
- Permanent, full-time opportunity with excellent remuneration and benefits
- Tools: TOT (tool of trade) e.g. Car, Laptop, iPad, etc will be provided
- Work autonomously whilst being supported, encouraged and being part of a trusted, leading Global Animal Health organisation
- Exposure to upskill and develop in your role
- On call roster
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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