As a SenseHub Dairy Training Specialist, ensure customer training and support in using monitoring solutions. Join a global leader in animal health technology for a rewarding experience.
Responsibilities
Ensuring that all end users have the required training and support to get the most benefit from our Monitoring, Automation and Milking Intelligence solution
Carrying out the delivery of training and support making best use of the resources within our Animal Health team and our business partners
Travelling extensively across your territory area, working directly with our customers and key stakeholders
Driving awareness of our Animal Health Monitoring, Automation and Milking Intelligence technologies
Fault finding of hardware and software systems
Liaising, reporting and testing in conjunction with colleagues and our dealer network
Supporting the technical team in implementing hardware, firmware and software updates
Supporting sales team as required
Answering queries and supporting customers on the company user group Facebook page
Liaising with other companies to interface to drafting systems or software systems
Ensuring all end users, staff and business partners are aware of software improvements, new releases and new features
Attending shows, conferences, field days, training sessions and various sales promotion activities
Assisting the sales team with promotional activities when appropriate such as sales presentations to individual or groups of farmers and supporting dealers at field days and trade shows
Requirements
A strong understanding and passion for New Zealand agricultural industries
Strong relationship management skills and a customer-first approach
An ability to engage at various technical and operational levels
Able to assess the training needs and deliver tailored programs to suit customers' needs
Able to monitor and evaluate training programs effectiveness, success and ROI
Excellent communication skills – written and verbal
Excellent analytical skills
Ability to plan, multitask and manage time efficiently
Strong computer skills
Excellent record keeping skills
Full, current NZ driver’s license
Benefits
Permanent, full-time opportunity with excellent remuneration and benefits
Tools: TOT (tool of trade) e.g. Car, Laptop, iPad, etc will be provided
Work autonomously whilst being supported, encouraged and being part of a trusted, leading Global Animal Health organisation
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