Nussbaum Medien seeks a Junior CRM & Marketing Manager focusing on HubSpot activities in a family - run media company. Engage in marketing strategies and CRM development.
About the role
- Customer Success Specialist managing client relationships and contract handling in a multilingual support team for a global leader in customer experience. Ensuring satisfaction and engaging with clients across Europe.
Responsibilities
- Manage day-to-day client relationships and ensure long-term satisfaction and engagement
- Handle contract-related processes: renewals, amendments, terminations, and service adjustments (add/remove services)
- Support billing- and agreement-related administration
- Make outbound calls to follow up with clients, conduct satisfaction checks, and strengthen engagement
- Receive inbound calls to address customer concerns, questions, and issues with professionalism and empathy
- Perform administrative tasks with accuracy and attention to detail
- Collaborate with the Customer Success and Account Management teams to drive retention and service excellence
Requirements
- 2–3 years of experience in **account management**, **contract handling**, or **customer success** roles
- Strong communication skills and a customer-first mindset
- Confident English skills (minimum B2 level – main working language)
- Additional fluent language: German/Dutch/Portugal/Italian/French/Spanish (minimum strong B2 level)
- Sales-oriented attitude and enthusiasm for building long-term client relationships
- Organized, proactive, and comfortable working independently in a remote setup
- Flexibility to work across administrative, outbound, or inbound functions depending on team needs
Benefits
- Stable, international work environment with a supportive team culture
- Onsite role in **Budapest** or **Debrecen**
- Continuous professional development and language training opportunities
- Competitive compensation package
- **Cafeteria:** net monthly **28,000 HUF SZÉP card** allowance
- Opportunity to work with innovative products and technologies in a dynamic industry
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Client Success Manager developing client relationships and delivering value with Gartner services. Driving satisfaction, retention, and growth by managing diverse client engagements.
Senior CRM Engineer focused on developing Microsoft Dynamics 365 solutions in Frankfurt. Advising Business areas on CRM best practices and collaborating with IT architects.
Analytical professional responsible for managing digital channels and CRM performance tracking in Brazil. Collaborating on client relationship strategies and onboarding optimization.
Senior Manager leading Client Success for top accounts in submetering tech firm. Building strategic relationships and enhancing client retention with a focus on customer value.
Professional managing CRM strategies and client interactions for Volkswagen Group Services in Brazil. Focused on lead management, client retention, and relationship building.
Associate Customer Success Manager ensuring customer value from Tanium's services and driving platform adoption, collaborating across teams for optimal outcomes.
CRM Analyst developing data - driven strategies for Mycon's marketing and sales funnels. Focus on customer relationships and analytical insights for effective marketing campaigns.
CRM Analyst at Cencosud managing campaigns across channels. Focus on data - driven strategy and customer engagement in São Paulo.
Customer Success Manager optimizing client solutions at Rydoo. Ensuring maximum value through client training and stakeholder collaboration.