Customer Service Representative providing support and expertise in design for online printing services. Engaging with US clients, resolving inquiries, and ensuring high satisfaction in Tunis.
About the role
- Customer Services Specialist managing patient accounts and insurance options at Mount Nittany Health. Counseling patients on payment arrangements and collection processes in a healthcare setting.
Responsibilities
- Assists in the management of accounts receivable by counseling patients and/or family members on insurance options and payment options.
- Contacts patients that have outstanding balances due to no insurance or insurance deductibles, and counsels these patients in regard to making arrangements for payment in full or payment arrangements.
- Reviews all self-pay balances in the over 120 day aging bracket to determine if the criteria have been met to transfer to collection agency.
- Prepares and reviews accounts to determine statement, payment and collection history.
- Works collection report from largest balances down.
- Coordinates with collection agency to verify balance and account information.
- Maintains accurate account of payments and necessary insurance transfers.
Requirements
- High School Graduate.
- Formal schooling or working knowledge of medical terminology.
- Working knowledge and proficiency in electronic processing in the following areas: Blue Cross/Blue Shield, Medicare, Medical Assistance, commercial, and auto.
- Formal schooling or working knowledge of collection procedures for Act 6, Workers' Compensation, VA, and Champus.
- Minimum of two year's previous experience with public contact required.
- Minimum of two year’s telephone collection work within a hospital or related field providing thorough knowledge of collection laws and / or two years of hospital collections or completion of a Medical Secretary program in lieu of experience is acceptable.
Benefits
- Health insurance
- 401(k) retirement plans
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Support travelers by providing information after booking tours and enhancing their experience before departure for EF Go Ahead Tours. Prioritize tasks efficiently under pressure with attention to detail and excellent customer service.
Digital Support Specialist at KCB group, providing leadership in support and improvement of digital channels. Handling upgrades, enhancements and ensuring system compliance and service excellence.
E - Mobility Service & Customer Experience Specialist in Milan for A2A Energia, focusing on electric mobility services and customer satisfaction.
Customer Service Representative liaising between customers and cross - functional teams for timely processing of RFQs. Building long - lasting customer relationships for an aircraft parts distributor.
Customer Experience Representative handling inbound customer calls related to underwriting and billing issues for AssuranceAmerica. Providing personalized support and problem - solving solutions in a fast - paced environment.
Customer Experience Agent managing customer inquiries at a digital finance company. Involves resolving issues, providing support, and maintaining customer relationships in Manchester.
Support Specialist assisting developers with account and billing questions at Replit. Collaborating with global teams to enhance user experience and product support.
Supervisor overseeing HCSC Customer Service team operations and performance. Coaching staff and ensuring alignment with strategic goals in a supportive environment.
Customer Service Department Manager ensuring legendary customer service experience at Uline. Empowering teams and improving daily operations in multiple Customer Service departments.