AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Provides interior design advice and product expertise
- Facilitates tile and stone selection and project development/support
- Ensures the completion of selection/sales for all customers
- Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure
- Reports sales closures monthly
- Prospects for new business with an emphasis on Custom Builders and Residential Designers
- Makes outside sales calls as needed and follows up on leads to grow and drive business
- Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays
- Ships customer examples as needed to drive sales
- Plans and hosts showroom tours and small and large events for industry trade to drive customer sales
- Attends outside trade events to develop industry relationships and build brand awareness
Requirements
- A four-year degree in a related field
- Four years of related experience, or a combination of a two-year degree with two years of related experience
- Competencies: Sales/Customer engagement/Customer service, Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking
- Computer skills MS Office, MS Word, Excel, and PowerPoint Customer management tools a plus
- Excellent oral, written, listening, and interpersonal communication skills
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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