Sales Center Manager overseeing operations, relationships, and performance at Dal-Tile's store in Boise, Idaho. Responsible for achieving business objectives and staff management.
Responsibilities
Responsible for managing store operations and personnel to ensure compliance with company policies.
Achieves revenue, budget, and business objectives.
Develops business relationships with key customers.
Defines goals for SSC personnel and measures performance.
Provides leadership and direction to meet store objectives.
Communicates closely with customers for market penetration.
Implements strategic plans to accommodate corporate goals.
Advises customers on product selection and pricing.
Analyzes and controls expenditures within budgetary requirements.
Ensures prudent credit transactions and manages account collections.
Participates in sales forecasting and planning process.
Aligns achievements with corporate objectives.
Communicates safety program goals ensuring associates are trained.
Trains and develops associates in various operations.
Recruits, hires, and manages SSC staff associates.
Maintains store KPIs and audit expectations.
Ensures compliance with Human Resource policies.
Requirements
HS diploma and 5+ years relevant sales experience required OR Bachelor’s degree in Business or related field and 1+ years of relevant sales experience.
4 years prior selling experience.
Prior customer service experience is a plus.
Minimum 2 years previous management experience.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Analytical aptitude; time management and organizational skills.
Proven training, teamwork, and leadership skills.
Must be proficient in MS Word, Excel, and PowerPoint.
Must be Dal-Tile certified to operate powered industrial trucks.
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