Associate II handling TMF operations ensuring compliance in clinical trials. Collaborating with global teams to maintain quality and adherence to regulatory standards.
About the role
- Operations & Performance Enablement Manager overseeing project management and onboarding processes for cross-functional initiatives. Responsible for maintaining operations clarity and efficiency through leadership support and technology use.
Responsibilities
- Align daily with leadership
- Manage scheduling, follow-ups, and program support
- Coordinate performance initiatives such as GSD and APR
- Keep priorities and action items on track
- Manage logistics, session scheduling, communication, and support for onboarding
- Track progress and milestones in Monday.com
- Ensure a smooth and consistent onboarding experience
- Manage calendars, logistics, and execution for GSD, APR, onboarding programs, trainings, webinars, and events
- Track deadlines, owners, and ensure follow-through
- Identify and address bottlenecks proactively
- Communicate clearly and confidently via phone, email, and video
- Provide schedules, reminders, and next steps
- Maintain clean data in Monday.com and Excel
- Create trackers, reports, and dashboards
- Utilize AI and tools to enhance efficiency
- Improve workflows and streamline handoffs
- Manage scheduling, communication, and follow-ups for recruiting operations
- Track pipeline and coordinate with recruiting partners
Requirements
- Experience with Monday.com or similar project management tools
- Strong Excel skills for data organization and reporting
- Excellent written and verbal communication
- Background in operations, program management, leadership support, or training coordination
- Experience coordinating meetings, programs, trainings, or events
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