Data Center Customer Operations Engineer managing routine tasks under supervision at Equinix. Involves team support, ticket management, and basic installations for digital infrastructure.
Responsibilities
Supports the overall team.
Reviews work order requests in the queue and responds to routine work orders by adhering to commitment times.
Involved in escalating and expediting higher level orders, upon supervision.
Actively follows up on work orders in the queue to support the overall team.
Maintains notes and records of activity fulfillment in the ticketing system.
Rack and stack basic customer equipment, with guidance from more senior team members.
Supports routine intra-cage and infrastructure installations, under guidance.
Supports basic cross-connect troubleshooting.
Supports basic testing and routine installations of customer assets.
Requirements
Typically requires a high school diploma.
1 year of equivalent work experience.
Benefits
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
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