Capacity Management Administrator managing recruitment and workforce planning for operational efficiency. Supporting staffing needs through administrative coordination and talent sourcing.
About the role
- Sales Administrator supporting all departments at MobilityWorks, providing essential documentation and customer service for wheelchair-accessible vehicles. Manage operations, documentation, and customer relations for seamless service delivery.
Responsibilities
- Assist the Sales and Service teams as needed with required documentation
- Prepare Vehicle Delivery paperwork including state DMV required documentation for titling and registration purposes
- Take vehicle photos and upload to SalesForce
- Inventory tracking on all new and used vehicles
- Follow up on customer service ROs including payment and WIP
- Assist General Manager with dealership forecasting and budgeting
- Manage the title process and report title status in MobilityForce
- Process vehicle and warranty registrations
- Answer BDC leads and distribute to sales team
- Provide backup to sales if none are available
- Submit for manufacturer incentives and rebates for sales team
- Obtain finance paperwork and complete RSA and ESC contracts
- Manage Accounts Receivable responsibilities including daily deposits and account reconciliation
- Handle monthly petty cash reconciliation, credit card statements, expense reports, and check requests
- Manage and maintain relationships with vendors, customers, and suppliers
- Travel to represent the company at tradeshows, store openings, and vendor trainings
- Manage vehicle rental department, schedule rentals, and prepare contracts
Requirements
- High school diploma or GED required
- Bachelor’s degree preferred
- 5 years of office management experience
- Must be able to work independently and have strong ability to multitask
- Excellent organizational and leadership skills
- Solid verbal, written, and interpersonal communication skills
- Experience working independently with minimal supervision is required
Benefits
- Health insurance
- 401(k) Retirement Plan
- Tuition Reimbursement Program
- Employee Assistance Program
- Life and Disability insurance
- Employee Wellness Program
- Paid holidays
- Personal Time Off
- Social Responsibility Time
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