Capacity Management Administrator managing recruitment and workforce planning for operational efficiency. Supporting staffing needs through administrative coordination and talent sourcing.
About the role
- Order Management Administrator responsible for generating Sales Orders and purchase orders at Canon's Business Services Centre. Handling CRM management and administrative tasks related to sales support.
Responsibilities
- Responsible for generating accurate Sales Orders & Purchase Orders matching customer requests on various distributors and vendors
- Responsible for CRM Management on sales opportunities < 2K
- Responsible for maintaining backorder report and ETAs
- Responsible to ensure all renewals artefacts are saved and populated into IT Quoter Renewals, Salesforce and respective shared repository
- Prompt registration of support contracts and licenses
- Responsible for validating and closing sales opportunities
- Responsible for receiving supplier’s invoice
- Generating requisition request as required and other administrative tasks related to Sales Support
- Assist with training and onboarding of new staff members as required
- Attend product training as required
Requirements
- Relevant Tertiary education
- MSP or System Integrator background
- Understanding of IT products and sales life cycle
- Strong attention to detail
- Ability to build and maintain effective working relationships across all levels
- Reliable, confident, uses initiative and takes ownership
- Excellent time management and prioritization skills
- Strong stakeholder management skills
- Use of Microsoft Office
- Excellent verbal and written communication skills
- Exceptional customer service and customer relation skills
- Sound business & sales acumen
Benefits
- Health insurance
- Flexible working arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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