Service Support Engineer monitoring customer systems from marine, oil, gas, and energy sectors. Providing first - level support and conducting proactive condition analysis on motor and operational data.
About the role
- IT Support Analyst responsible for installation, configuration, and maintenance of computers and audio/video equipment. Providing technical support to users in Brasília's corporate environment.
Responsibilities
- Install, configure, and maintain computers, peripherals, and audio/video equipment
- Provide on-site and remote technical support to users
- Install software and corporate systems
- Diagnose and resolve hardware and software issues
- Support the infrastructure team with operational IT tasks
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Postgraduate qualification in Network Infrastructure, Security, Databases, or related areas is desirable
- Knowledge of computer and peripheral maintenance and installation
- Operating system configuration
- Installation of software and corporate applications
- Support for audio and video equipment
- Basic networking
- Diagnosis of hardware and software issues
- Remote user support
- Training or certifications in technical support, computer maintenance, computer networking, Windows operating systems, software installation, and user support are desirable
- Relevant work experience
Benefits
- Meal and/or food allowance
- Health insurance
- Childcare assistance
- Group life insurance
- SESC card
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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