Meet and exceed service standards as agreed in client service agreements
Take a proactive approach to all aspects of service delivery to clients, ensuring client needs are identified and met in line with agreed service standards
Support the Team with taking a proactive approach to triaging new business opportunities through the existing client base
Adhere to Marsh quality practices, including following all Marsh procedures
Work closely with insurer partners to negotiate favourable solutions for clients
Requirements
Must have Tier 1 Qualification
Demonstrated experience within the insurance industry
A team player who naturally maintains solid working relations with colleagues, external clients, and broader industry market segments
Strong interpersonal skills with the ability to build and maintain relationships at all levels
Proficiency in managing client expectations and delivering on service commitments
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