Solutions Architect at Minsait ensuring adherence to business requirements using Netcracker WOM. Responsible for translating business needs into technical solutions and monitoring performance indicators.
About the role
- Ensure alignment between business requirements and the Netcracker COM solution, guaranteeing efficient integration between BSS and Billing systems and consistency of order and billing processes.
- Evaluate and translate business and engineering requirements into technical solutions aligned with the Netcracker COM architecture.
- Define and monitor KPIs and SLAs in collaboration with the business areas to ensure performance and quality of deliveries.
- Perform critical analysis and propose improvements to order flows and integrations between BSS and Billing systems.
- Prepare, review and approve functional, technical and integration documentation, ensuring compliance with corporate standards.
- Lead end-to-end test validation, triage defects and support QA and development teams in resolving issues.
- Present solutions to stakeholders, coordinate technical handovers and participate in war rooms during deployment and stabilization phases.
- In post-production, monitor reports, produce application health assessments and open incidents with the observability team for continuous fixes and adjustments.
Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Systems or related fields.
- Strong functional expertise in the Netcracker COM solution and understanding of BSS/OSS architectures.
- Knowledge of REST/SOAP APIs, ESB-based integrations, messaging systems and process modeling (BPMN).
- Experience with monitoring and observability tools (Grafana, Kibana, Dynatrace, Splunk).
- Familiarity with Jira, Confluence and ServiceNow.
- Previous experience in COM projects (Netcracker or similar).
- Solid experience in BSS/Billing integrations, with understanding of Customer Order, Fulfillment and Charging processes.
- Experience in telecommunications companies or OSS/BSS systems integrators.
- Participation in COM system implementation, rollout or support projects.
Benefits
- Company-subsidized health plan for the employee.
- Option to include dependents in the health plan with payroll deduction.
- Dental care (optional).
- Option to include dependents in the dental plan with payroll deduction.
- Meal or food allowance.
- Transportation allowance (optional).
- Impact & Care – a personal guidance program offering confidential emotional support and counseling in psychological, legal, financial, social and pet-related matters at no cost for the employee and eligible dependents.
- Gympass – Wellhub (access to more than 700 gyms across Brazil with plans starting at R$ 29,90 deducted via payroll).
- Option to include dependents in Gympass – Wellhub (up to 3 dependents — paid via credit card).
- Access to Udemy via our intranet.
- Partnerships with major consumer brands.
- Agreement with SESC for employee and dependents.
- Discounts with educational institutions (undergraduate and postgraduate) and language/certification schools.
- Group life insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
HI
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