Sales Engineer providing technical expertise and customer - focused engagement for Cerio's data center solutions. Collaborating with teams to execute effective sales plans and deliver presentations.
About the role
- Architect responsible for ensuring alignment of business requirements with Netcracker COM solutions. Involved in integration between BSS and Billing systems for an impactful telecom company.
Responsibilities
- Ensure alignment between business requirements and the Netcracker COM solution, guaranteeing efficient integration between BSS and Billing systems and consistency of order and billing processes.
- Evaluate and translate business and engineering requirements into technical solutions aligned with the Netcracker COM architecture.
- Define and monitor KPIs and SLAs in collaboration with the business areas to ensure performance and quality of deliveries.
- Perform critical analysis and propose improvements to order flows and integrations between BSS and Billing systems.
- Prepare, review and approve functional, technical and integration documentation, ensuring compliance with corporate standards.
- Lead end-to-end test validation, triage defects and support QA and development teams in resolving issues.
- Present solutions to stakeholders, coordinate technical handovers and participate in war rooms during deployment and stabilization phases.
- In post-production, monitor reports, produce application health assessments and open incidents with the observability team for continuous fixes and adjustments.
Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Systems or related fields.
- Strong functional expertise in the Netcracker COM solution and understanding of BSS/OSS architectures.
- Knowledge of REST/SOAP APIs, ESB-based integrations, messaging systems and process modeling (BPMN).
- Experience with monitoring and observability tools (Grafana, Kibana, Dynatrace, Splunk).
- Familiarity with Jira, Confluence and ServiceNow.
- Previous experience in COM projects (Netcracker or similar).
- Solid experience in BSS/Billing integrations, with understanding of Customer Order, Fulfillment and Charging processes.
- Experience in telecommunications companies or OSS/BSS systems integrators.
- Participation in COM system implementation, rollout or support projects.
Benefits
- Company-subsidized health plan for the employee.
- Option to include dependents in the health plan with payroll deduction.
- Dental care (optional).
- Option to include dependents in the dental plan with payroll deduction.
- Meal or food allowance.
- Transportation allowance (optional).
- Impact & Care – a personal guidance program offering confidential emotional support and counseling in psychological, legal, financial, social and pet-related matters at no cost for the employee and eligible dependents.
- Gympass – Wellhub (access to more than 700 gyms across Brazil with plans starting at R$ 29,90 deducted via payroll).
- Option to include dependents in Gympass – Wellhub (up to 3 dependents — paid via credit card).
- Access to Udemy via our intranet.
- Partnerships with major consumer brands.
- Agreement with SESC for employee and dependents.
- Discounts with educational institutions (undergraduate and postgraduate) and language/certification schools.
- Group life insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Solutions Consultant helping optimize Insider One products and strategies for marketing teams. Collaborating for business growth and providing technical pre - sales expertise in a diverse, inclusive environment.
Senior Sales Engineer developing energy storage solutions for Fluence, collaborating with EMEA Sales teams and supporting commercial growth across DACH region.
HPE Presales Architect for hybrid cloud solutions, collaborating on IT infrastructure projects in Japan. Requires strong virtualization and public cloud knowledge with effective communication skills.
Commercial Engineer at AFNOR Certification focusing on developing business through evaluation and certification services. Engaging with clients and prospects for personalized commercial offers and long - term relationships.
Sales Engineer focusing on Tyco security solutions in Malaysia. Managing projects, key accounts, and achieving sales targets through consultative and technical selling.
Sales Engineer delivering product demonstrations and technical support for construction SaaS company. Collaborating with sales team to address customer needs and integrate solutions effectively.
Cyber Solutions Architect with technical prowess collaborating with sales and delivery teams. Designing security solutions aligned with clients' needs and market practices.
Cyber Security Sales Engineer leading technical sales engagements in the US East Coast for Nagomi Security. Providing technical expertise, driving revenue, and developing sales strategies.
Sales Developer providing customer - centric service and quotations for internal sales team at Marshalls. Contributing to customer satisfaction and teamwork to achieve sales goals.