Inside Sales Engineer responsible for achieving sales targets through digital channels at Emerson. Managing customer relationships without face-to-face interaction across various technological sectors.
Responsibilities
Accountable for achieving order targets for CSS within the PSS segments like Lifecycle Services (LCS), Energy Transportation System (ETS) and Guardian Software Systems (GSS) through virtual and remote customer engagement
Owning segment booking forecasts and consistently delivering monthly order commitments
Identifying, developing, and converting new and existing opportunities, including MRO/LCS, through proactive outreach and timely follow‑ups
Engaging customers through digital channels (chat, e‑commerce, Teams, phone) to support product selection, applications, quotations, and order placement
Managing the full proposal cycle by reviewing RFQs, preparing accurate quotations, and driving quote‑to‑order conversion
Maintaining accurate CRM records to strengthen pipeline visibility, forecast accuracy, and account insights
Staying updated on product changes and leverage insights to identify MRO and recurring‑revenue growth opportunities
Collaborating with Marketing and Sales Enablement to execute effective sales strategies and best practices
Driving targeted MRO initiatives using tools such as the Emerson Enterprise Engineering Tool (EET) to support PO conversion
Building strong, trust‑based customer relationships and monitoring competitor activity to reinforce Emerson’s competitive position
Managing multiple priorities effectively while delivering high‑quality sales activities, proposal execution, and professional customer communication, including maintaining a brand‑aligned social media presence
Requirements
BS/MS in Marketing, Technology, Computer Engineering, or any related field
Minimum of 5 years’ experience selling technology solutions and engaging customers through digital platforms, including e‑commerce and structured outreach (calls, emails, social engagement)
Strong commercial acumen with knowledge of sales processes, lead qualification, contract basics, and negotiation/closing in competitive environments
Excellent English communication and presentation skills, with the ability to collaborate effectively and manage differing viewpoints professionally
Familiarity with B2B/B2C digital sales environments and proficiency in using CRM or related digital sales tools
Willingness to travel and work flexible schedules based on business needs
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