Genesys Administrator providing technical support for the Genesys Cloud platform. Collaborating with IT and training operations teams to enhance user experience in a remote job.
About the role
- Finance Systems Administrator supporting finance ERP environment with a focus on Sage Intacct. Collaborating with the Accounting team for system optimization and user support.
Responsibilities
- Administration, configuration, and ongoing support of the accounting ERP system (primarily Sage Intacct).
- Monitoring system performance and troubleshooting technical or process-related issues.
- Acting as the primary support resource for accounting system users.
- Partnering with accounting/finance to analyze current processes and recommend improvements or automations.
- Building, maintaining, and enhancing reports and dashboards in Sage Intacct.
- Supporting system updates, testing, and implementations.
- Training end users and creating internal documentation, user guides, and process manuals.
- Supporting integrations and system enhancements as business needs evolve.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field.
- Strong English proficiency (written and spoken).
- Experience as a systems administrator, ERP analyst, or similar role supporting finance/accounting teams.
- Experience with system integrations or automation tools.
- Prior experience in multi-entity or complex accounting environments.
- Hands-on experience with Sage Intacct (or comparable ERP systems such as NetSuite), particularly in reporting and configuration.
- Solid understanding of accounting and financial processes (GL, AP, AR, reporting).
- Ability to translate accounting needs into system solutions and reports.
- Experience working cross-functionally with accounting and finance teams.
Benefits
- 🎄 **Christmas Bonus**: 30 days, to be paid in December.
- 🩺 **Major Medical Expense Insurance**: Coverage up to $20,000,000.00 MXN.
- 🩹 **Minor Medical Insurance**: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
- 😁 **Dental Insurance**: Always smile with confidence!
- 💼 **Life Insurance**
- 🌴 **Vacation Days**: 12 vacation days.
- + 📅 **Floating Holidays**: 3
- 📱 Cell Phone Reimbursement & Transportation Subsidy.
- 🌐 **Hybrid Scheme**: Enjoy the best of both worlds, remote and in-office work.
- 🌍 **Multicultural Exposure**: Work with operations within Mexico and the United States.
- 🎉 **MezTal Internal Events**: Strike a healthy balance between your professional and personal goals.
- 💸 **Exclusive Discounts**: Benefits with different companies for being part of MezTal.
- 📚 **Academic Agreements**: Access to national universities and language schools.
- 🚀 **Career Growth**: We will search for the best conditions for progressing in your career.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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