System Administrator providing uninterrupted technical support in the office for the administrative team. Manage system efficiency and support onboarding/offboarding processes using modern equipment.
About the role
- Senior Systems Administrator managing Shure's audio systems infrastructure including Windows and Linux environments. Focused on performance optimization, disaster recovery, and cross-organizational collaboration in a hybrid role.
Responsibilities
- Administer and maintain a robust, global IT infrastructure utilizing deep expertise in both Windows and Linux servers, database servers, Storage Area Networks (SAN), and SAP systems, including S/4HANA.
- Focus on optimizing system performance, scalability, and security across all platforms.
- Manage and optimize virtualization platforms, demonstrating advanced proficiency in VMware as well as practical experience with alternatives like Proxmox.
- Ensure reliable and efficient operation of virtual environments, including hands-on automation using tools such as Python and PowerShell.
- Collaborate proactively with stakeholders across all organizational levels to interpret business requirements and implement infrastructure solutions.
- Support complex, cross-functional projects on a global scale while ensuring effective communication and leadership within technical teams.
- Monitor and optimize system performance, execute disaster recovery procedures, and manage compliance and risk mitigation to protect mission-critical systems and uphold regulatory standards.
- Guide, mentor, and support the infrastructure operations team, promoting collaboration, skill development, and adherence to established best practices across global sites.
- Provide strong leadership and foster technical excellence within the team by establishing, documenting, and enforcing clear operational and configuration standards.
- Ensure junior system administrators are equipped with up-to-date documentation and standardized procedures for system settings, configurations, and routine tasks, enabling consistent and reliable operations throughout the organization.
- Deliver rapid and effective outage support in production and manufacturing environments, including incident response, root cause analysis, and coordinated recovery efforts to minimize downtime and support business continuity.
- Collaborate with cross-functional teams to implement preventive actions and enhance system reliability.
Requirements
- Minimum of 5 years’ experience administering and maintaining global IT infrastructure in both on-premises and cloud environments
- At least 4 years’ advanced proficiency with Windows and Linux systems administration
- 3+ years of hands-on SAN (Storage Area Network) management experience
- 2+ years implementing and supporting SAP systems, including S/4HANA
- 3+ years working with and advanced skills in network, server, and virtualization technologies, with expertise in VMware.
- Experience with VMware alternatives such as Proxmox a plus
- 2+ years proven experience automating tasks using Python and PowerShell
- Demonstrated ability to monitor, analyze, and optimize system performance, with at least 3 years in similar roles
- 2+ years executing disaster recovery procedures and ensuring compliance
- Experience supporting complex, cross-functional global projects for 3 years or more
- Strong leadership, mentorship, and communication skills, ideally with 3+ years guiding technical teams and collaborating with stakeholders
- Relevant certifications such as ITIL, PMP, RHCE, VCP, or vendor-specific credentials (preferred)
Benefits
- comprehensive healthcare
- mental health and retirement savings plans
- generous paid time off programs
- employee discounts
- professional development opportunities
- work-life balance initiatives
- employee recognition programs
- volunteering/community involvement opportunities
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