Operations Supervisor overseeing daily transportation and brokerage operations for CEVA Logistics. Coordinating activities and ensuring compliance with regulations while providing customer service and support.
About the role
- Senior Partner Marketing Specialist at Mercari Shops in Tokyo. Leading retention marketing strategy for BtoC e-commerce platform.
Responsibilities
- メルカリShops出店ショップさまに向けたリテンションマーケティングの全体戦略設計、KPIマネジメント
- CRM、セミナー、カンファレンス、郵送DM、など各種チャネル別戦略設計、KPIマネジメント
- メルカリShops売上UPノウハウ等の出店ショップさま向けの各種コンテンツ設計および作成と推進
- その他リテンションマーケティング全般における新規施策の立案、設計および推進
- ※一部、既存顧客向けマーケティングの他、新規顧客獲得マーケティングのミッションも担っていただいたく可能性があります
Requirements
- リテンションマーケティング戦略の設計および施策推進業務に5年以上従事した経験
- プラットフォームやSaaS事業におけるtoB向けCRM設計、運用業務に3年以上従事した経験
- MAツールの導入、設計、運用の経験
- 社内外のステークホルダーと円滑な調整と交渉を行い、強いオーナーシップを発揮されたご経験、および高いコミュニケーション力をお持ちの方
- Excel（vlookup/if/pivotなど）、Word、スプレッドシートの中級レベル以上を有する方
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Operations Manager overseeing inbound and outbound logistics operations at CEVA Logistics. Ensuring profitability and compliance with company regulations while leading site operations.
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