Hybrid Customer Service, Customer Advisor

Posted 1 hour ago

Apply now

About the role

  • Customer Service Representative in Berlin focusing on customer support and satisfaction in education services. Engaging with clients through various communication channels to manage inquiries and ensure quality service.

Responsibilities

  • Independent consultation and communication with our customers via phone and email
  • Management of orders and customer inquiries
  • Continuous improvement of customer satisfaction through fast and accurate support

Requirements

  • Ideally, you have initial experience in customer support
  • You work reliably and carefully
  • Strong verbal and written communication skills
  • Native-level German
  • Good command of English
  • Proficient in MS Office applications

Benefits

  • Attractive earning potential
  • Up to 2 work-from-home days per week upon request
  • Christmas bonus after one year of employment
  • Tailored onboarding program
  • Flat hierarchies and a relaxed team atmosphere
  • State-of-the-art work equipment (Apple devices)

Job title

Customer Service, Customer Advisor

Job type

Experience level

Mid levelSenior

Salary

€2,800 - €3,000 per month

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job