Customer Service Representative assisting customers at Summit Electric Supply through various channels. Resolving inquiries and collaborating with sales staff to deliver customer satisfaction.
About the role
- Assistant Service Clients en alternance gérant les comptes clients pour Campari Group, leader de l'industrie des spiritueux à Paris. Gestion des litiges et intégration dans l’ERP SAP.
Responsibilities
- Management and monitoring of customer accounts for major retail chains
- Handling and tracking disputes
- Entering orders into the ERP (SAP)
- Checking order pricing and tariff conditions
- Customer contact regarding delivery times, creditworthiness, and order confirmations
- Tracking deliveries
- Managing billing dispute requests
Requirements
- Student working towards a two-year post-secondary diploma (Bac+2) in Small and Medium-sized Enterprise Management (GPME)
- Good interpersonal skills
- Highly organized and detail-oriented
- Comfortable with computer tools, particularly Excel
- Knowledge of English is a plus
Benefits
- Not specified
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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