Entry - level Customer Support Agent providing post - sale technical support at Delinea to assist customers with inquiries. Managing first - line case responses via multiple channels ensuring efficient service.
About the role
- Customer Service Technician responsible for performing order management and resolving customer inquiries in the UK. Ensuring compliance and preparing reports for management.
Responsibilities
- Perform order entry and fulfillment
- Provide shipment information to customers
- Handle customer inquiries and complaints
- Ensure compliance with laws and regulations
- Prepare reports for management
Requirements
- Customer Service experience
- Order Management knowledge
- Proficient in CRM tools
- Strong communication skills
- Analytical skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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