Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Senior Account Manager driving expansion revenue across multi-location accounts for healthcare technology company. Leading executive engagements and structuring expansion agreements with a focus on scalability and compliance.
Responsibilities
- Own and drive expansion revenue across large, multi-location accounts
- Build and execute multi-quarter account expansion plans aligned to executive and operational priorities
- Lead executive-level conversations focused on ROI, scalability, compliance, and cost control
- Structure and negotiate multi-module and multi-site expansion agreements to maximize ARR and long-term adoption
- Map and strengthen relationships across executive, regional, and operational stakeholders
- Identify network-wide rollout opportunities, including newly acquired or onboarded locations
- Partner with distributors and referral partners to drive coordinated expansion strategies
- Maintain disciplined forecasting, pipeline hygiene, and documented deal strategy in Salesforce
- Provide field-driven insights to Product and Leadership on adoption trends, pricing sensitivity, and expansion blockers
Requirements
- 3+ years of SaaS sales experience focused on account growth or enterprise accounts
- Experience with Senior Living operations and workflows
- Proven success expanding revenue within complex multi-location accounts
- Strong executive communication and negotiation skills
- High commercial acumen with disciplined forecasting and deal strategy
- Ability to build deep, multi-threaded stakeholder relationships
- Adaptability in a fast-scaling environment
Benefits
- Unlimited paid time off
- Retirement savings support – 100% matching up to 3%
- Health benefits including medical, dental, and vision options
- Hybrid flexibility
- Work-life balance support
- Participation in equity program
- Career development and advancement opportunities
- Purposeful work with positive community impact
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