Administrative Assistant role at MDS Brazil supporting operational tasks in occupational health management. Engaging in scheduling, record maintenance, and client interactions for health-related activities.
Responsibilities
Schedule occupational medical examinations (pre-employment, periodic, return-to-work, change of occupational risk and termination) by collecting and verifying employees’ registration and occupational information to ensure correct referral to accredited clinics and compliance with legal deadlines.
Monitor the expiration of periodic exams and legally required programs using spreadsheets, the SOC system and deadline alerts to prevent non-conformities and keep records updated in accordance with legal requirements.
Update client databases in the SOC system through the import, verification and periodic consolidation of spreadsheets and additional alignments to ensure the integrity and consistency of administrative and health information.
Liaise with the accredited provider network to schedule examinations by sending information, controlling attendance confirmations and receiving digital medical records to ensure proper handling of requests, audits and the delivery of ASOs (Occupational Health Certificates) within defined deadlines.
Support the organization of technical visits by scheduling dates with clients to help ensure legal compliance and the smooth updating of programs.
Manage the flow of medical certificates and leaves by receiving, verifying and registering certificates in the system, and coordinating with the occupational physician to provide appropriate guidance to the client and follow up on cases to ensure compliance with internal policies and current legislation.
Support periodic meetings with client companies by preparing agendas, reports and support materials to contribute to information alignment and contract monitoring.
Assist in resolving client company issues with internal departments by following up on requests and updating information among stakeholders to ensure timely and accurate handling of administrative and operational matters.
Perform other related duties inherent to the role as required by area needs and management direction, through training, professional development and guidance from the immediate supervisor to ensure continuous professional growth.
Requirements
High school diploma;
Experience in administrative routines, preferably in occupational health;
Proficiency in Microsoft Office, especially Excel;
Strong written and verbal communication skills, with the ability to serve internal and external clients clearly and courteously;
Organized, responsible and detail-oriented;
Knowledge of occupational health management systems (such as SOC) is desirable.
Benefits
Health and dental plan
Meal and/or food allowance
Transportation voucher
Profit sharing (PLR)
Gympass
Day off
Apoio Pass for you and your dependents
Discounts on personal insurance purchases such as auto, life, home and travel, among others.
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