Retirement Plan Administration Associate responsible for daily administration and customer service for retirement plans. Collaborating with account managers and ensuring compliance for McGregor & Associates.
Responsibilities
Responsible for the daily administration of retirement plans with a focus on assisting participants with benefit inquiries.
Work closely with the retirement plan account managers, retirement plan 3(16) Administrator.
Routine correspondence (Customer Service) with retirement plan participants including emails, phone calls, etc.
Preparing and sending necessary distribution forms to participants/clients (terminations/hardships/loans) on a timely basis.
Processing distributions upon receipt of completed forms on a timely basis.
Maintaining an accurate database to track status of distribution requests.
Preparing and processing Required Minimum Distributions (RMDs) by the applicable deadline date each year.
Updating participant records such as vesting at recordkeepers.
Requesting and collecting census data from clients on the applicable quarterly, semi-annual, annual basis.
Following up with clients on missing census information.
Entering census data and verifying accuracy.
Checking and verifying receipt of applicable Trust Statements on a monthly basis.
Preparing and sending required Notices such as Safe Harbor Notices, QDIA, Auto-Enrollment, Supplemental PPA Statements and others by the applicable deadline date.
Preparing and sending required 1099-Rs by applicable deadline date.
Any other assigned tasks given by a Supervisor.
Requirements
Education – Bachelors Degree or equivalent experience preferred
Experience with Retirement Plan Administration is a plus
Customer Service
Strong Word, Excel, and Outlook skills
Strong mathematical aptitude
Attention to detail
Strong time management skills
Ability to multi-task
Excellent problem solving and analytical skills
Relationship builder
Effective communication skills
Benefits
Employer funded health insurance benefits
Group sponsored dental insurance
Employer paid vision insurance for employee, spouse & dependents
Employer paid life, short-term disability and long term disability insurance
Employer funded Health Savings Account (HSA)
Employer funded Health Reimbursement Arrangement (HRA)
Flexible spending account benefits
Up to 5 weeks vacation leave
Paid sick leave
Holiday pay
401(k) retirement plan benefits including matching employer contributions
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