Sales Executive responsible for presenting vacation ownership opportunities at Marriott Vacations Worldwide. Engaging with guests to make their vacation dreams come true, through excellent service and professional sales techniques.
Responsibilities
Prepares each day to meet guests as a professional sales representative through proper dress and grooming
Adheres to standard work hours 7am – 4pm
Greets each guest in a warm and friendly manner as specified during initial meeting
Uses approved presentation and support materials effectively and exclusively
Achieves individual established performance guidelines within established time frames
Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management
Provides customer service to guest as specified in training and direction of management
Maintains the highest level of company/competition product knowledge by attending all required training sessions
Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
Discusses terms and conditions, incentives, points, and product pricing with customers
Effectively gains commitment from guest to purchase
Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve
Models and reinforces effective sales and customer service practices, behaviors, and results
Participates in staff meeting and attends other meetings, such as seminars and training as required
Requirements
Bilingual fluency (English - Spanish)
Availability to work flexible schedules
Vacation Ownership Sales Experience
Exceptional customer service orientation and positive disposition
Excellent verbal/written skills and work standards
Multitasking, follow-up, building business partnerships, attention to details
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