Patient Care Coordinator at LaserAway engaging patients in aesthetic treatment consultations. Leading sales through personalized service and relationship building in luxury med spa environment.
About the role
- Account Executive managing high‑value merchant partnerships across multiple markets for Avarda. Driving revenue growth and ensuring best-in-class service delivery through strategic advisory functions.
Responsibilities
- Manage, nurture, and grow a portfolio of key merchants across several markets.
- Serve as the main point of contact for both operational and strategic matters.
- Drive account expansion through upselling, cross‑selling, and long‑term business planning.
- Lead Quarterly Business Reviews (QBRs) and deliver clear insights, performance updates, and actionable recommendations.
- Handle contract renewals and contribute to commercial negotiations.
- Analyze account performance (e.g., conversion rates, payment method adoption) to identify improvement areas.
- Present data-driven recommendations that enhance results and support merchants’ business goals.
- Work closely with Product, Risk, Support, and other internal teams to ensure seamless merchant experiences.
- Monitor market and merchant trends to identify opportunities for innovation and product enhancement.
Requirements
- Strong commercial acumen with a proven track record of growing and retaining key accounts.
- Excellent relationship-building, communication, and presentation skills.
- Comfortable working with data and KPIs to drive decisions and uncover insights.
- Proactive, solution-oriented mindset with a high level of ownership and independence.
- Solid understanding of payment flows, checkout optimization, and digital commerce.
- Excellent in Norwegian and English language, both written and spoken.
- Previous experience within payments and/or e-commerce.
- Experience collaborating with both external partners and internal stakeholders in a cross-functional environment.
Benefits
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Patient Care Coordinator responsible for patient consultations and treatment plan sales at LaserAway. Delivering exceptional aesthetic experiences in a luxury setting with full training provided.
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