HR SSC Specialist providing support to HR processes and employee inquiries in Belgrade. Collaborating within a dynamic team to ensure smooth daily operations of HR services.
About the role
- HR Advisor supporting employee relations while managing HR processes and employee engagement. Joining the team at Marlborough Highways for maternity cover in a hybrid contract.
Responsibilities
- Provide support and guidance to managers across the business with Employee Relations issues including, investigations, disciplinaries, grievances, TUPE, performance management, absence management, probation.
- Manage the new starters, leavers, and contractual changes process, including preparing offer letters, checking right to work, issuing employment contracts, contract changes, recovery of payments and salary review letters, references, setting up and maintaining electronic personnel files while ensuring all relevant information is kept up to date and liaising with payroll on changes.
- Be the first point of contact for all issues and enquiries relating to online HR processes (via our internal system QUEST) such as holiday, probation, ensuring all changes are implemented and issues are resolved in a timely manner.
- Work as part of a small team to help organise and deliver employee engagement events, such as employee awards and away days
- Responsible for managing all employee benefit schemes including life insurance, health insurance, Healthcare cash back scheme, car allowances and the electric vehicle scheme
- Support the Resourcing Partner with Recruitment administration including all aspects of our applicant tracking system (Pinpoint), role advertising, attending Recruitment events and organising interviews.
- Support the Learning and Development Manager with any necessary administrative tasks, including the annual operational apprenticeship scheme
- Managing Quarterly and Annual performance development reviews/Operational Check-in meetings to ensure managers understand requirements and are holding meetings for all employees.
- Run monthly reports from the payroll system (SAGE) and distribute to relevant people. Plus any adhoc requests.
- Hold briefings and meetings, as required, with employees across the various depots (London, Chelmsford and Southend)
Requirements
- CIPD level 5 qualified or equivalent by experience.
- Experience of providing advice and guidance to managers on all ER cases. Experience of TUPE is also required.
- Ability to take accurate and thorough notes of confidential meetings
- Ability to challenge and guide people of all levels within the organisation
- Ability and confidence to present to groups of people
- Strong administrative skills, with ability to use all office products effectively.
- Excellent planning and organisation skills and ability to prioritise work and work proactively
- Confident communicator, experience of building good relationships with both internal and external stakeholders
- Flexible and able to travel to other sites when required, including our London based Depots and Southend.
Benefits
- Competitive salary
- Employer Pension Scheme
- Medicash cover including 24 hr GP services
- Employee Wellbeing Service
- Death in Service Cover
- Employee Recognition Programme
- On Site Parking
- 31 Days annual leave
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