Senior Sales Development Representative at Senzavi responsible for lead generation and qualification in a B2B SaaS environment. Requires deep understanding of sales processes and CRM systems.
About the role
- Sales Development Representative engaging prospects for Pandora, an online radio streaming service. Converting leads into appointments and building strong client relationships in a hybrid work environment.
Responsibilities
- Convert warm leads into appointments while creating a great experience for our customers
- Outreach to new prospects to initiate the sales process and build excitement around the product and the brand
- Successfully meet daily, weekly and monthly KPIs to achieve established sales goals and objectives
- Respond to incoming customer inquiries via chat
- Manage contact info, schedules, calendaring, and communication
- Maintain SalesForce hygiene while optimizing processes
- Advocate for the client building interest and awareness of client’s value proposition and assess mutual fit
- Continuous learning to maintain a current, comprehensive knowledge of client’s products and services
- Other applicable duties as assigned
Requirements
- Experience in Business Development or sales (SaaS experience preferable)
- Fluent in English (Read, Write & Speak)
- Strong sales aptitude skills, solutions oriented with a passion for the customer and the customer experience
- High confidence and ability to quickly build trust within the first call, with strong soft skills to drive impact on the spot
- Exceptional listening skills combined with the ability to synthesize information
- Strong organization and time management coupled with the ability to multitask and work under pressure
- High attention to details and follow-through
- Excellent written and verbal communication
- Salesforce, SalesLoft, Outreach.IO and other sales tech stack experience preferred
Benefits
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
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