Senior User Researcher driving player insights and shaping the future of games at Avalanche Studios. Leading player research strategy and integrating player voices into development processes.
SF
Hybrid Product Design, UX Researcher
Posted yesterday
About the role
- Director of UX Research at Fidelity Labs shaping customer insights strategy. Leading research to inform product and design decisions during critical growth.
Responsibilities
- Execute Research Programs
- Run qualitative research projects
- Set up and monitor quantitative programs
- Turn complex data into clear, meaningful insights
- Share insights through storytelling and reporting
- Advise on the selection of key technology platforms and tools
- Champion user-centered thinking and influence senior stakeholders
- Align research programs with core business needs
Requirements
- 10+ years of user research in a product development setting
- Proven SaaS experience
- Proficiency in a variety of modern research tools
- Advanced Expertise in a variety of qualitative and quantitative research methods
- Outstanding communication and presentation skills
- A polished, compelling portfolio showcasing your ability to lead research across complex user journeys
- Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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