Sales Associate responsible for business development in HVAC, Electrical, and Plumbing sectors. Collaborating with sales teams to build customer relationships and drive service expansion.
Responsibilities
Meet, or exceed, personal sales metrics
Collaborate with sales and business development teams to implement a successful business development strategy and develop/maintain a customer pipeline
Network with industry professionals and key associations to develop business relationships and opportunities for future work
Conduct sales calls (cold calls) and meetings to generate new business, identify leads, and build on existing relationships
Guide a high volume of prospects and opportunities through the sales process from lead generation through contract signing in coordination with operations personnel
Attend Networking Events such as IFMA, BOMA, CREW, Rotary, or Chamber events and Market the M3 brand
Deliver an exceptional experience to customers
Focus sales efforts on acquiring owner direct customers with HVAC, electrical and/or plumbing needs
Potential sales avenues/revenue streams include: HVAC planned maintenance, retrofits and upgrades, EV charging installations, electrical troubleshooting, repair and upgrades, plumbing installation and repair, hydro jetting, backflow testing, etc.
Walk potential jobs with clients, service technicians, estimators, subcontractors and other team members
Independently, or in cooperation with M3 Service estimating teams, develop pricing estimates and proposals for current and prospective clients
When necessary, confer with M3 team members, engineers, architects, owners, and subcontractors on changes and adjustments to cost estimates and scope
Successfully negotiate planned maintenance, project and on-demand service contracts with customers
Work with M3 MEP and M3C to convert construction/components projects into future service opportunities for M3 Service in coordination with the Sales Manager
Tee up freshly awarded work for turnover to service and special projects operations teams for execution
Participate in post-job assessments to discuss lessons learned, review estimated projections versus actual job performance and compare job profitability to benchmarked metrics and expectations
Work with internal marketing team to develop content for sales presentations and marketing materials
Act as a liaison between customers and internal teams ensuring clients requirements are met
Anticipate potential problems and be proactive in dealing with possible issues
Resolve customer concerns in a positive and efficient manner and maintain high customer satisfaction ratings
Other related duties as required and assigned
Requirements
Practical knowledge of mechanical, electrical, and/or plumbing systems.
A desire to provide superior customer service and a hunger for success
Ability to work independently as well as within a team environment
Minimum four years of previous sales experience in a construction/service environment
Highly organized with excellent time management ability
Must possess a valid and clean lean driving record
Strong verbal, written, and interpersonal communication skills
Computer proficiency in Microsoft applications
Ability to develop and present proposals to potential customers, negotiate contracts and close deals
Effective analytical and problem-solving skills
Must be a self-starter
Professional presence
Proven track record of meeting established KPI’s and achieving sales targets
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