Inside Sales Representative managing and expanding customer accounts across North America. Proactively engaging in outreach and collaborating with Business Development teams for lead nurturing.
Responsibilities
Manage and grow a portfolio of smaller-scale but high-value customer accounts
Prospect, research, and profile new accounts to understand needs, buying behavior, and growth potential
Conduct prospecting and outreach to identify new opportunities within assigned segments
Run outbound outreach and qualify leads into the sales pipeline
Lead virtual demos and product conversations that clearly communicate value
Prepare quotes, proposals, and close deals - efficiently and confidently
Build trusted relationships that drive retention, expansion, and long-term value
Handle a high volume of calls while keeping Salesforce clean and up to date
Track opportunities, prepare account summaries, and support forecasting with data
Collaborate cross-functionally to support account plans and growth initiatives
CRM management - Call Management & Sales Documentation: Ability to handle a high volume of calls, maintain and update accurate records of all sales activities, customer interactions, and internal team
Contribute ideas to improve sales processes, tools, and prospecting efficiency
Requirements
2–4 years of experience in inside sales, sales development, or business development (B2B preferred)
Strong prospecting, lead qualification, and account research skills
Proven ability to close deals by understanding customer needs and addressing objections
Clear, confident communicator with strong listening skills
Quick problem-solver who stays calm and effective in live customer conversations
Comfortable working with data, metrics, and CRM tools (Salesforce experience a plus)
Highly organized, detail-oriented, and able to juggle multiple accounts
Self-starter mindset: curious, proactive, collaborative, and accountable
Grit and adaptability to thrive in a fast-growing, evolving environment.
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