Manager leading Group Benefits Member Administration team at Manulife. Focused on delivering quality service and team leadership in a dynamic environment.

Manulife is a leading international financial services group that helps people make their decisions easier and lives better.
With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.
We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.Visit www.Manulife.com to find out more.For Manulife terms of use, please visit http://bit.ly/SM_Terms
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Manager leading Group Benefits Member Administration team at Manulife. Focused on delivering quality service and team leadership in a dynamic environment.
Associate managing Global Product Implementation & Execution for Manulife. Overseeing investment platform processes including fund events and compliance risks.
Director overseeing Timber and Agriculture Funds accounting at Manulife. Collaborating with teams across Investment Operations, Tax, Legal, and Compliance for operational excellence.
Bilingual Customer Service Representative providing exceptional customer service at Manulife. Engaging with policyholders, agents, and partners in both French and English across various channels.
Global Middle Office Analyst providing operational support across trade matching, settlements, and cash management. Work with Front Office, brokers, custodians, and internal teams to resolve trade queries.
Payroll Analyst ensuring accurate payroll processing for multiple countries. Auditing payroll operations, resolving discrepancies, and analyzing data compliance.
Senior AI Software Engineer driving innovation through design of scalable AI solutions at Manulife. Leading technical direction, mentoring teams, and shaping enterprise automation and AI adoption.
Full - Stack Software Engineer developing efficient code for front - end and back - end solutions. Collaborating with teams at Manulife to support Digital Correspondence and Operational efficiency.
Project Manager managing planning and implementation of Global Contact Center initiatives at Manulife. Collaborating with teams to ensure successful project execution and alignment with objectives.
Lead AI Solution Engineer operationalizing AI strategy for John Hancock/Manulife. Shape innovation at scale and drive measurable business impact across multiple business units.
Senior Data Engineer with Informatica experience at Manulife/John Hancock. Build data integration solutions and collaborate on data projects.
Director of Digital Sales driving measurable impact across digital banking sales and servicing. Collaborating with teams to implement strategies that enhance customer experiences in Canada.