Licensed Insurance Advisor helping clients choose Health & Dental, Travel, and Life Insurance solutions at Manulife. Join a supportive team with training and continuous learning opportunities.
Responsibilities
Support new clients by handling inbound calls about Health & Dental, Travel, and Life Insurance
Connect with customers who have already expressed interest through outbound calls
Assist clients through online chat and digital channels
Learn to understand client needs and recommend the right insurance solutions
Record client details and needs accurately using our online systems
Work toward monthly, quarterly, and annual sales and quality goals
Build strong customer relationships and develop your personal sales pipeline
Support marketing and sponsor campaigns
Share customer insights to help improve our products and processes
Requirements
Strong communication skills—both written and verbal—with excellent active listening skills
A positive, team‑oriented attitude and a genuine focus on customer experience
Motivation to meet sales targets and build a career with strong earning potential
Comfort working in both open office environments and from home
A natural ability to connect with people, understand their needs, and guide conversations
Attention to detail when gathering information, analyzing needs, and offering solutions
Preferred Qualifications: You’re a natural problem‑solver who can communicate comfortably with different types of clients
You’re confident navigating multiple screens or systems at once
Experience in telephone sales or a call‑center environment is helpful, but not required
Previous exposure to insurance—especially Accident & Sickness or Life Insurance—is considered an asset
A post‑secondary degree is great to have, but equivalent work or volunteer experience is also strongly considered
Familiarity with Salesforce or another CRM platform is an advantage, but we’ll support your learning if you’re new to it
Benefits
Health, dental, mental health, vision insurance
Short- and long-term disability benefits
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Generous paid time off including holidays, vacation, personal, and sick days
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