Hybrid Licensed Insurance Advisor

Posted yesterday

Apply now

About the role

  • Licensed Insurance Advisor helping clients choose Health & Dental, Travel, and Life Insurance solutions at Manulife. Join a supportive team with training and continuous learning opportunities.

Responsibilities

  • Support new clients by handling inbound calls about Health & Dental, Travel, and Life Insurance
  • Connect with customers who have already expressed interest through outbound calls
  • Assist clients through online chat and digital channels
  • Learn to understand client needs and recommend the right insurance solutions
  • Record client details and needs accurately using our online systems
  • Work toward monthly, quarterly, and annual sales and quality goals
  • Build strong customer relationships and develop your personal sales pipeline
  • Support marketing and sponsor campaigns
  • Share customer insights to help improve our products and processes

Requirements

  • Strong communication skills—both written and verbal—with excellent active listening skills
  • A positive, team‑oriented attitude and a genuine focus on customer experience
  • Motivation to meet sales targets and build a career with strong earning potential
  • Comfort working in both open office environments and from home
  • A natural ability to connect with people, understand their needs, and guide conversations
  • Attention to detail when gathering information, analyzing needs, and offering solutions
  • Preferred Qualifications: You’re a natural problem‑solver who can communicate comfortably with different types of clients
  • You’re confident navigating multiple screens or systems at once
  • Experience in telephone sales or a call‑center environment is helpful, but not required
  • Previous exposure to insurance—especially Accident & Sickness or Life Insurance—is considered an asset
  • A post‑secondary degree is great to have, but equivalent work or volunteer experience is also strongly considered
  • Familiarity with Salesforce or another CRM platform is an advantage, but we’ll support your learning if you’re new to it

Benefits

  • Health, dental, mental health, vision insurance
  • Short- and long-term disability benefits
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans including pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Generous paid time off including holidays, vacation, personal, and sick days
  • Full range of statutory leaves of absence

Job title

Licensed Insurance Advisor

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job