Business Process Senior Associate process requests within Insurance Operations team. Attaining mastery of business unit policies and reporting system issues.
Responsibilities
Process and analyze transactions in line with the Service Level Agreement set with the Business Unit
Attain Mastery of Business Unit Policies governing the transactions being processed
Report all system issues that may affect the operations
Such other duties and functions as assigned by Operations Management
Requirements
At least 1 year data/BPO experience
Undergrads with 2 years of data/BPO experience
Basic knowledge with MS office applications (Word, Excel, Powerpoint)
Ability to compose grammatically correct, clear and concise communication
Minimum keyboarding skills of at least 30 words per minute
Knowledge of browsers and relevant computer applications
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