Business Operations Specialist at expert.ai supporting performance measurement and improvement. Collaborating across teams to enhance operational efficiency and scale activities to meet growth targets.
RB
Hybrid Head of Strategy, Product and Business Operations – Hybrid Cloud, Intelligent Operations
Posted last month
About the role
- Head of Strategy, Product and Business Operations leading strategy and execution for Hybrid Cloud & Intelligent Operations at RBC. Focusing on product strategy, financial discipline, and operational effectiveness.
Responsibilities
- Lead annual and multi-year strategy development across Hybrid Cloud and Intelligent Operations
- Translate strategy into quarterly priorities, measurable outcomes, and integrated execution plans
- Drive portfolio alignment, trade-off decisions, and escalation management across stakeholders
- Establish governance forums, operating cadence, and executive-ready narratives
- Own platform product strategy and multi-year roadmaps across HYCIO
- Ensure prioritization reflects customer needs, adoption signals, platform resilience, and enterprise priorities
- Provide accountability for cost transparency, consumption insights, and value-for-money outcomes
- Lead business operations function, including planning support, organizational rhythms, and operational governance
- Build strong cross-functional partnerships with Engineering VPs, Architecture, Risk & Compliance, and Finance
- Provide clear, concise executive storytelling that connects platform progress to business value
Requirements
- 12–15+ years of progressive leadership experience in technology strategy, product management, platform organizations, or transformation
- Proven experience operating at enterprise scale within cloud, infrastructure, or platform environments
- Strong financial acumen (budgeting, investment governance, cost management/FinOps concepts)
- Demonstrated experience leading multi-functional teams and senior leaders
- Ability to translate complex technical initiatives into business outcomes and executive narratives
- Experience in regulated industries or financial services is preferred
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions and stock where applicable
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to do challenging work, including leveraging AI and SRE principles to drive innovation and operational excellence
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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