Business Operations & Strategy role for a new strategic product with hands - on work in São Paulo. Focusing on data analysis, operations, and collaboration with technical teams.
About the role
- AI Business Operations Manager responsible for deploying AI-driven workflows and market monitoring. You will build systems that optimize sales and marketing operations across multiple platforms.
Responsibilities
- Design and deploy always-on AI workflows that monitor markets and selected brands.
- Monitor Plaud pricing across owned channels, marketplaces, and third-party platforms.
- Build dashboards and alerting systems by market.
- Monitor messaging across landing pages, marketplaces, and partner and distributor sites.
- Ensure messaging accuracy, freshness, compliance, and positioning consistency.
- Track competitor feature launches and messaging shifts.
- Build AI tools for messaging, marketing assets, and landing pages generation.
- Map influencer ecosystems by market: Platforms, creators, content formats, cadence, impressions, engagement.
- Build automated outreach workflows: Creator sourcing, AI-assisted personalization, follow-ups, and tracking.
- Monitor brand sentiment trends, emerging PR and regulatory risks, competitor and category-level news.
- Track and consolidate community feedback.
- Build early-warning dashboards and escalation signals.
- Track competitor ad creatives across Meta, Google, YouTube, Podcast, and other channels.
- Analyze creative angles, channel mix, scaling versus testing patterns.
- Maintain a searchable competitive ads intelligence library.
- Build an internal creative asset intelligence platform to track asset performance by market and channel.
- Measure expense, revenue, CTR, engagement, and ROI.
- Enable creatives and marketers to see what actually performs.
- Build AI-assisted attribution and marketing mix modeling frameworks.
- Support budget allocation, channel strategy, and ROI optimization.
- Deliver decision-ready dashboards for leadership.
- Design agentic workflows for lead sourcing and account research, personalized outbound, follow-ups, and deal progression.
- Integrate with CRM, email, calendar, and internal tools.
Requirements
- Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
- AI builder, 2+ years in: Sales / Marketing / Analytics
- Strong analytics, project management, communication, and cross-functional skills.
- Ability to leverage AI to enhance work efficiency.
- Hands-on with LLMs, agentic workflows, APIs, data pipelines, automation tools, dashboards and monitoring systems
- Comfortable working across regions and functions.
Benefits
- Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
- 401(k) plan for full time employees with company matching.
- Unlimited PTO, plus 13 paid holidays.
- 12 weeks of paid time off for new parents, regardless of gender.
- Minimum of 3x in office per week.
- New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
- Best office equipment. Annual offsites. Free office drinks and snacks.
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