Executive Director overseeing strategic business transformation and execution of global business operations for GDMS. Leading diverse initiatives and coordinating with senior leadership to enhance organizational efficiency.
About the role
- Lead systems implementation and process change within Business Operations and Strategy team at Lloyds Banking Group. Collaborate with vendors and support incident management for robust platform operations.
Responsibilities
- Supporting business areas within Client Operations and the wider CIB servicing network.
- Ensuring systems, applications and processes enable effective, customer‑focused change.
- Working across a varied portfolio of activity, focused on Traditional Trade.
- Building strong relationships and simplifying complex information to support decision‑making.
- Supporting the implementation of new systems and applications.
- Managing relationships with 3rd‑party vendors where required.
- Participating in Business Incident Management with RCA contribution.
- Acting as an SME across multiple concurrent projects, providing project support.
- Supporting engineering teams (UK & India) with ad‑hoc weekend work to deliver system changes.
Requirements
- Deep technical knowledge of Trade Innovation Plus as an operating system.
- Strong knowledge of Traditional Trade products.
- Solid understanding of system architecture, including how data moves upstream and downstream for reporting.
- Knowledge of data management principles and associated treatment requirements.
- Experience implementing new systems or applications, including UAM Testing and writing test scripts.
- Project management experience acting as an SME across initiatives, with the ability to work effectively with 3rd-party vendors.
- Business Incident Management experience, including contributing to root cause analysis (RCA).
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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