Shipping Administrator responsible for customer orders and shipping logistics in a fast-paced environment. Joining Malvern Panalytical's team with emphasis on efficiency and customer satisfaction.
Responsibilities
Entering, checking and acknowledging customer orders.
Arranging shipping and co-ordinating deliveries with customers and agents.
Supporting the Malvern Panalytical materials group in export/import processes for materials sourced from the US and Asia Pacific countries.
Collaborating with the rest of the Team to achieve shared goals.
Help the Team to devise long-term improvement strategies and projects to ensure efficiency and high levels of customer satisfaction.
Requirements
GCSE or equivalent grades A-C in Maths and English as a minimum
Working knowledge and general understanding of export and import procedures
Strong administrative skills
Excellent communicator with good interpersonal skills
Experience of working with SAP and/or Sales Force (great to have)
Knowledge of Incoterms and payment methods (Letter of Credit/CAD) (great to have)
Experience working with Freight Forwarders and Couriers (great to have)
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