Key Account Manager focused on managing decentralized Enterprise accounts for Malt, Europe's leading freelance marketplace. Leading contract negotiations and expanding partnerships with multidepartmental collaboration.
Responsibilities
Own the national contract and lead all MSA renewal processes to secure long-term stability.
Map complex organizational structures, activate new Business Units (BUs), and influence stakeholders to open new lines of business.
Run structured internal prospection to identify and activate new teams, departments, and geographies within your assigned accounts.
Prepare and lead high-impact Quarterly Business Reviews (QBRs) and maintain relationships with Economic Buyers and C-level stakeholders.
Drive both "Expansion" (new geographies/departments) and "Extension" (growing scope within active teams) to maximize revenue.
Maintain a high-quality pipeline and forecast accuracy using MEDDIC discipline and impeccable CRM hygiene.
Act as the internal conductor, aligning AMs, ClientOps, Product, and Customer Admin to remove blockers and accelerate account development.
Provide critical field insights for RFPs, case studies, and strategic preparation to the Head of Enterprise.
Requirements
Proven track record in Strategic Account Management or Enterprise Sales, specifically managing decentralized portfolios of 2–10 major accounts.
Ability to transform a framework agreement into a detailed, long-term strategic plan aligned with client business objectives.
Deep understanding of contract profitability and the ability to articulate ROI and value delivered at every stage.
A proactive mindset for "farming" within accounts, you enjoy hunting for new opportunities within an existing client base.
Exceptional skills in delivering strategic, ROI-focused presentations to C-level executives.
Strong discipline in MEDDIC fundamentals and data-driven CRM management.
Ability to structure deployments into clear projects with precise milestones and deadlines.
Full professional proficiency in English.
Willingness to travel regularly within your home country (at least once a month if not co-located with your clients).
Benefits
A diverse team of 600 Malters across 6 European countries
A culture that champions equality (50% of our Comex are women) and inclusive growth
Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
A mission to give everyone the freedom to work differently
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