Hybrid Key Account Manager – Enterprise

Posted 4 weeks ago

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About the role

  • Key Account Manager focused on managing decentralized Enterprise accounts for Malt, Europe's leading freelance marketplace. Leading contract negotiations and expanding partnerships with multidepartmental collaboration.

Responsibilities

  • Own the national contract and lead all MSA renewal processes to secure long-term stability.
  • Map complex organizational structures, activate new Business Units (BUs), and influence stakeholders to open new lines of business.
  • Run structured internal prospection to identify and activate new teams, departments, and geographies within your assigned accounts.
  • Prepare and lead high-impact Quarterly Business Reviews (QBRs) and maintain relationships with Economic Buyers and C-level stakeholders.
  • Drive both "Expansion" (new geographies/departments) and "Extension" (growing scope within active teams) to maximize revenue.
  • Maintain a high-quality pipeline and forecast accuracy using MEDDIC discipline and impeccable CRM hygiene.
  • Act as the internal conductor, aligning AMs, ClientOps, Product, and Customer Admin to remove blockers and accelerate account development.
  • Provide critical field insights for RFPs, case studies, and strategic preparation to the Head of Enterprise.

Requirements

  • Proven track record in Strategic Account Management or Enterprise Sales, specifically managing decentralized portfolios of 2–10 major accounts.
  • Ability to transform a framework agreement into a detailed, long-term strategic plan aligned with client business objectives.
  • Deep understanding of contract profitability and the ability to articulate ROI and value delivered at every stage.
  • A proactive mindset for "farming" within accounts, you enjoy hunting for new opportunities within an existing client base.
  • Exceptional skills in delivering strategic, ROI-focused presentations to C-level executives.
  • Strong discipline in MEDDIC fundamentals and data-driven CRM management.
  • Ability to structure deployments into clear projects with precise milestones and deadlines.
  • Full professional proficiency in English.
  • Willingness to travel regularly within your home country (at least once a month if not co-located with your clients).

Benefits

  • A diverse team of 600 Malters across 6 European countries
  • A culture that champions equality (50% of our Comex are women) and inclusive growth
  • Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
  • A mission to give everyone the freedom to work differently

Job title

Key Account Manager – Enterprise

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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